SKYlight Brokers

Broker operations

Claims workflow

Keep progress and evidence together

Clients submit structured incidents; brokers coordinate documentation and insurer responses from one record.

Open claims
12Active portfolio
Awaiting insurer
05Follow-up due
Evidence outstanding
03Client action
Active claimsCurrent cases
Claim timelineSKY-CL-094

Goods hijacking

Asbis Distribution · Santam

Claim submittedStructured incident and initial evidence received
Broker review completeClaim pack checked before insurer submission
Insurer reviewCurrent insurer-side position
Decision and settlementAwaiting next insurer update