SKYlight Brokers
Broker operationsBroker team
Claims workflow
Keep progress and evidence together
Clients submit structured incidents; brokers coordinate documentation and insurer responses from one record.
Open claims
12Active portfolioAwaiting insurer
05Follow-up dueEvidence outstanding
03Client actionGoods hijacking
Asbis Distribution · Santam
Claim submittedStructured incident and initial evidence received
Broker review completeClaim pack checked before insurer submission
Insurer reviewCurrent insurer-side position
Decision and settlementAwaiting next insurer update